EXCHANGE/REFUND POLICY

At Dollogy.com we proudly stand behind our products and by our customers with a 30-day Return policy on any apparel item or handbag purchased from our store.
If you are not 100% satisfied with your purchased item you may return it to us postmarked within 30 days of the original order date to receive an exchange or full refund (minus original and return shipping costs).

EXCHANGES

We will be happy to exchange any apparel item or handbag from an original purchase. Simply fill out the enclosed Return Form and send it back to us along with the original item(s) fully tagged and in their unworn, unwashed, odor-free condition. You may choose one item for any one item you return and select either a different size or completely different item. You are free to choose any other item from the same category of equal or lesser value, and we will pay for standard shipping to have the item re-shipped to you!
At the current time we may only offer one exchange per original order so we recommend sending back all items you wish to return at the same time. Once an item is exchanged it will be considered "Final Sale" and may not be returned for another exchange or refund.
Please allow 10-14 business days for us to process and ship out of your exchange items. *This does not include actual shipping times.*

*All exchanges are processed as "even exchanges" meaning if you choose a lower priced item for your exchange item we cannot refund the differential. We can only accept requests for items which are of equal or lesser value at the time of exchange.

REFUNDS

If you would like a refund instead of an exchange, simply let us know on the Return Form and you will be refunded the purchase price paid for that item within 30 days from receipt of merchandise. We may only issue refunds to the original method of payment, no exceptions. If the expiration date on the credit card used has changed from the original order date, please inform us of this on the Return Form

RETURN ADDRESS:

Returns @ Dollogy.com
1233 71st Street.
Brooklyn, NY 11228

RETURN FORM

GENERAL GUIDELINES/REGULATIONS

Accessories, swimwear, and intimates may not be returned for refund or exchange, no exceptions.
If you have received a damaged package, save the damaged/tampered envelope or box for inspection by the shipping company and notify us immediately.
If you have received a damaged or defective item from us, please notify us directly via phone or email within 3 calender days of receipt of goods to inform us about the damage/defect.
In the event we do not have the item(s) you requested available at the time of exchange, we may contact you directly to ask if you would like to select a different item or instead be issued a refund for that item.
We strongly recommend getting a tracking number for the returned package to insure we receive your merchandise back. We cannot be responsible for packages sent without a tracking number, and thus your exchange or refund may be delayed or void. Please hold on to the tracking number until you receive either your exchange or refund from us.